File a complaint

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Ontario Soccer (S)

This complaint form will be received in its entirety by Ontario Soccer's Independent Third Party, ALIAS.

While filing your complaint, you contribute to improve your situation and sports environment by promoting values such as respect, integrity and fairness throughout the organization.

Your complaint is related to which of the following organization? *

1 - How did you find out about the misconduct or inappropriate behaviour(s)? *

We are aware that this situation may have caused or still causes you stress and anxiety. The purpose of this complaint is to restore a healthy and enjoyable environment for you, free from misconduct or inappropriate behaviour(s). If this situation causes or has caused an impact on your mental health, or if you need to talk, we strongly advise you to contact local health resources.

In order for the organization to take action and stop these behaviour(s), please include as many details as possible in your complaint. Do not hesitate to provide us with the names of witnesses who will be able to provide details about the situation and the people involved, including those who commit these actions.

Keep in mind that your complaint helps to manage the situation and to improve your situation and sports environment.

1.1 – What is your role within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.2 – How old are you?

1.3 – What is the name of your club, league or district ?

1.4 – What is the name of your team?

You are confirming that you are witnessing an unacceptable situation that has a negative impact on the victim and sports environment.

Your action is important to ensure a healthy sports environment. Your complaint contributes to the well-being of the victim and sports community.

You understand that in order to resolve the situation, it is best that you include as many details as possible in your complaint. For example, the name of the victim(s) or witness(es) who can provide details about the situation and the people involved, including those who commit these actions.

1.1 – Do you have another role within the organization?

Ex. Coach, administrator, volunteer, employee, referee or official

1.2 - Identification of the victim of the misconduct or inappropriate behaviour(s).

Please provide the name, phone number and email address.

1.3 – What is the role of the victim within the organization?

Ex. Player, coach, administrator, volunteer, employee, referee or official

1.4 – How old is the victim?

1.5 – What is the name of the victim’s club, league or district ?

1.6 - What is the name of the victim’s team?

You are confirming that you are witnessing an unacceptable situation that has a negative impact on the victim and sports environment.

Your action is important to ensure a healthy sports environment. Your complaint contributes to the well-being of the victim and sports community.

You understand that in order to resolve the situation, it is best that you include as many details as possible in your complaint. For example, the name of the victim(s) or witness(es) who can provide details about the situation and the people involved, including those who commit these actions.

1.1 – What is your role within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.2 - Identification of the victim of the misconduct or inappropriate behaviour(s).

Please provide the name, phone number and email address. 

1.3 – What is the role of the victim within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.4 – How old is the victim?

1.5 – What is the name of the victim’s club, league or district ?

1.6 - What is the name of the victim’s team?

1.1 – What is your role within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.2 - Identification of the victim of the misconduct or inappropriate behaviour(s).

Please provide the name, phone number and email address.

1.3 – What is the role of the victim within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.4 – How old is the victim?

1.5 – What is the name of the victim’s club, league or district ?

1.6 - What is the name of the victim’s team?

1.7 - Identification of the person who informed you about the misconduct or inappropriate behaviour(s).

Please provide the name of the person who told you about the situation as well as his role within the organization. If available, you can provide his contact information (phone number and email address) and all other useful information.

1.1 – What is your role within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.2 - Identification of the victim of the misconduct or inappropriate behaviour(s).

Please provide the name, phone number and email address. 

1.3 – What is the role of the victim within the organization?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

1.4 – How old is the victim?

1.5 – What is the name of the victim’s club, league or district ?

1.6 - What is the name of the victim’s team?

2 - Description of the misconduct or inappropriate behaviour(s). *

Describe the facts that demonstrate there was misconduct or inappropriate behaviour(s). Please provide as many details as possible such as the context, other people’s involvement, the information sources and other facts that may be useful when processing your complaint (who, when, how, where, why).

Please attach any document or file that may support your complaint (optional).

Drag and drop your documents on this page or click on the button to upload them directly from your computer.

3- Identification of the person who misbehaved. *

Please provide the name of the alleged perpetrator. If available, you can provide their contact information (phone number and email address).

4 - What is the role within the organization of the alleged perpetrator?

Ex. Player, parent, coach, administrator, volunteer, employee, referee or official

5 - What is the name of the club, league or district  of the alleged perpetrator?

6 - What is the name of the team of the alleged perpetrator?

7 - The misconduct or inappropriate behaviour(s) usually take place:

Please check all that apply.

8 - Please specify the frequency of the misconduct or inappropriate behaviour(s):

9 - When did the misconduct or inappropriate behaviour(s) first occur?

10 - When did the misconduct or inappropriate behaviour(s) last occur?

11 - If possible, provide the dates and time (or timeframe) during which the misconduct or inappropriate behaviour(s) took place.

Ex. On June 12 at 7:00 p.m., the meeting lasted 20 minutes.

12 - Identify all the witnesses of the misconduct or inappropriate behaviour(s).

Please provide the name of the witnesses and their role within the organization. If available, you can provide their contact information (phone number and email address) and all other useful information.

13 - What are your expectations following this complaint?

Please describe the actions, remedies or sanctions you would like to be applied.  

14 - Please provide the section(s) of the Code of Conduct and Ethics that the person targeted by your complaint breached.

Please consult Appendix B1 of the Ontario Soccer Policies document for more information. 

Your contact information

Feel free to provide your name and contact information. 

If you enter your contact information, the Independent Third Party handling your report will communicate with you to obtain additional information if it is deemed necessary.

If you choose to remain anonymous, we suggest that you access ALIAS Reporting Service on a regular basis in order to answer follow-up questions or provide further details that may be necessary. This is a way for you to complete your report by providing us anonymously with more information and thereby contribute to making sure that your organization follows up on your report.

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